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WHERE ARE YOU? : home » Frequently Asked Questions

Frequently Asked Questions

1.  What are JBOT DECALS?
2.  What equipment is used?
3.  What scales are available?
4.  Custom decals?
5.  Ordering information?
6.  Turnaround time?
7.  What do the catalogue numbers mean?
8.  Why are some items listed but they cannot be ordered?
9.  Canadian or U.S. dollars?
10. Shipping charges?
11. Payment options?
12. Contact information?

1. What are JBOT DECALS?
They are water-activated, just like the decals in model kits. The only difference is that all the art is printed on a solid sheet of decal film; each piece of art must be cut away from the others. Full instructions for using these decals are here.

2. What equipment is used?
ADOBE ILLUSTRATOR is used to draw vector-art. CMYK, gold, silver, and white are drawn on separate layers. Printing a photo and calling that a decal usually doesn't work. The art is printed on TANGO PAPA clear decal paper using ALPS MD-1000 and MD-5000 printers.

3. What scales are available?
Artwork can be printed in any scale. Only the most popular scales are shown on this website. If you have a special request, feel free to ask here.

4. Custom decals?
The price to develop artwork varies, depending on the complexity of the art, the number of colours, and the overall size of the art. Also copyright rules may apply; keep this in mind. If you have print-ready art, this fee is waived.
Write here for more info.

5. Ordering information?
Please use the on-line shopping cart to make your selections.
Once finished, click on the checkout button, select your payment option, and provide your shipping address.
There is also a section at the bottom for your comments, questions, etc.

6. Turnaround time?
When payment is received your order is formatted right away. Typically, it will be printed within a week. Then I sort, package, and mail it. CanadaPost is slow!

7. What do the catalogue numbers mean?
The catalogue numbers are explained here.

8. Why are some items listed but cannot be ordered?
Maybe the art was lost, or the art is not ready yet, or permission has not been obtained yet, or permission was withdrawn.
You are welcome to write here for more info.

9. Canadian or U.S. dollars?
I am in Canada but USA Dollars are preferred. Minimum orders are 20.00 Dollars.

10. Shipping charges?
Shipping is calculated the same way for everyone, everywhere.
The minimum is 3 Canadian Dollars; the maximum is 10 Dollars.
Between these two limits, the shipping is 10% of the order.
If you want insurance, tracking, faster shipping, etc ... just ask here.

11. Payment options?
I cannot accept credit cards.
Paypal is best. INTERNATIONAL money orders are great. Bank drafts and cheques are good too but expect a delay for the funds to transfer.
In all cases, make payment to Jim Botaitis, not JBOT or JBOT DECALS.
You can also send cash in the mail but there is a risk with the post offices.

12. Contact information?

Jim Botaitis
Main